With Natural Karuva
24/7answering
- Answers indicative prices and how long each service takes
- Offers real slots with each stylist and books them
- Reschedules or cancels the client's own appointment and frees the slot
After hours, too
An assistant that replies on WhatsApp, email and your website chat using your business's own information, books appointments in your calendar with no double bookings and passes the conversation to you when a person is needed.
Emma · WhatsApp
Do you have a slot on Saturday for a cut and colour?
Hi Emma! Saturday at 10:00 or 11:30 with Lucía. Shall I book one for you?
23:47

Built for beauty, wellness and health businesses that work by appointment
All in one place: it answers your customers, books appointments in your calendar and lets you know when a person is needed. For hair salons, barbershops, beauty salons, nail and lash studios, spas, dental clinics and physiotherapy.

Beauty, wellness and health: places where your hands are busy right when a customer writes.
Beauty and wellnessHair salons
HealthDental clinics
Beauty and wellnessBarbershops
Beauty and wellnessBeauty salons
Beauty and wellnessNail studios
Beauty and wellnessLash and brow studios
Beauty and wellnessMassage and spas
HealthPhysiotherapyIllustrative images.
If you lose customers because you can't reply in time, repeat the same answers all day or juggle a messy calendar, this is for you.

Unanswered WhatsApps
Replies right away, even when your hands are busy.
The same questions, a hundred times
Prices, opening hours and questions answered with your business's information.
A calendar in three places
One calendar with real free slots and no double bookings.
After hours
Answers at night and on holidays, and passes you anything sensitive.
We install it and train it on your business. It usually takes one or two weeks, with nothing technical for you to do.

Step 1We tell it about your business
Services, indicative prices, opening hours, policies and your most common questions. It can read your website, PDFs and spreadsheets.
Step 2We connect your channels
Your WhatsApp (you can keep using it on your phone), your email and your website chat. Everything arrives in one inbox.
Step 3It answers and books
Replies instantly, any time, offers real free slots and books them. When something is sensitive, it passes it to you with a summary.
It answers, books, learns your business and tells you when a person is needed. This is the real app, not a mock-up.
WhatsApp, email and your website chat in one place, with voice notes transcribed.

Offers real slots, books, reschedules and sends reminders. Every status with its own colour.

Learns from your documents and FAQs. If it doesn't know, it doesn't make it up.

Passes you the conversation with the reason and alerts you on your phone instantly.

Hours saved, services done, cancellations and estimated revenue.

Gmail, Outlook or your usual provider: reads attachments and drafts the reply.

Tone, instructions by section and tests before going live, with the cost of each reply.

History, appointments, tags and their conversations from every channel together.

Official Meta WhatsApp, email and website chat. You can keep using WhatsApp on your phone.

Natural Karuva sits where your customers already write to you, answers them and leaves everything in your inbox and your calendar.

“Hi, do you have a slot on Saturday morning for a cut and colour?” — “Hi Emma! I have 10:00 or 11:30 with Lucía. Shall I book one for you?”
Ready for 8 industries, with their usual services, their way of talking and what must always go to a person. Pick yours.

Today, in hair salons
«With your hands in hair colour, you can't pick up the phone.»
24/7answering
Do you have a slot for a cut and colour on Thursday afternoon?23:47
Yes: Thursday at 16:30 with Marta or 18:00 with Carlos. A cut and colour takes about 2 hours. Which suits you best?23:47
No. With the Kapso connection (coexistence) you keep using the WhatsApp Business app on your phone and, if you write yourself, the AI steps aside in that conversation. If you'd rather have a number just for the AI, we connect it directly to Meta.
It only answers with your business's information. If it doesn't have it, it says so and offers a person; it never makes up prices or opening hours. You decide which topics always go to someone on your team.
Each business has its own installation and its own database. Keys are stored encrypted, and there are roles, two-step verification, an activity log and tools to export or delete a customer's data.
Usually one to two weeks, depending on how quickly we get access to WhatsApp and email. We handle the installation and setup.
Spanish (from Spain), English and Arabic. It replies in the language it's written to, voice notes included.
It depends on your channels, your message volume and what needs connecting. In the demo we look at your case and give you a fixed price.
In 30 minutes we show you how it would answer your customers, with your services and your opening hours, and give you a fixed price for your case.